Shipping policy
This Shipping Policy applies to all orders placed through https://lamnis.com/ ("Website") and is operated by LAMNIS, managed by Pooja Gupta ("we", "our", "us").
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1. Order Processing
- Orders are processed within 1–3 business days after successful payment confirmation.
- Orders are not processed, shipped, or delivered on Sundays or public holidays.
- During festive seasons, promotional campaigns, or high order volumes, processing times may be extended.
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2. Shipping Coverage
- We currently ship across India, subject to courier partner serviceability.
- Delivery availability may vary depending on the customer's location and logistics network coverage.
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3. Estimated Delivery Timelines
Estimated delivery timelines are:
- Metro Cities: 2–5 business days
- Non-Metro Cities and Towns: 3–8 business days
- Remote Locations: 5–10 business days
These timelines are estimates only and may vary due to courier operations, weather conditions, public holidays, or circumstances beyond our control.
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4. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- Free shipping offers may be provided on selected orders or promotional campaigns at our discretion.
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5. Order Tracking
- Once an order is dispatched, tracking details may be shared via email, SMS, WhatsApp, or other available communication channels.
- Customers can track their shipment using the tracking information provided.
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6. Customer Responsibilities
Customers are responsible for providing:
- Accurate delivery address
- Correct contact number
- Valid email address
- Complete recipient details
LAMNIS shall not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
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7. Delivery Delays
Delivery may be delayed due to:
- Weather conditions
- Natural disasters
- Public holidays
- Transportation disruptions
- Courier partner operational issues
- Government restrictions
- Remote location accessibility
Such delays shall not entitle customers to any compensation, refund, return, exchange, or replacement.
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8. Failed Delivery Attempts
If delivery fails due to:
- Incorrect address
- Incorrect contact information
- Recipient unavailability
- Refusal to accept delivery
additional shipping or re-delivery charges may apply where applicable.
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9. Contact Information
LAMNIS
Managed by Pooja Gupta
📞 +91 63065 42480
📧 qm2452012@gmail.com
🌐 https://lamnis.com
Registered Address:
No. 18, Boyas Garden, Anna Saalai,
Anna Saalai Road, Lucknow,
Uttar Pradesh – 226018, India